TERMS & CONDITIONS

Jerry Hill Steadicam Products Terms & Conditions

Effective Date: July 2026

Welcome to Jerry Hill Steadicam Products. These Terms & Conditions govern your use of our website, www.steadimoves.com, and the purchase of products offered through our business. By accessing our website or purchasing products from Jerry Hill Steadicam Products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Our Business

Jerry Hill Steadicam Products specializes in camera equipment parts, Steadicam components, accessories, replacement parts, and related products for the professional film, television, and video production industries.

Business Information:

Jerry Hill Steadicam Products
Website: www.steadimoves.com
Email: jerry@steadimoves.com
Phone: 818-772-9256
Address: 19160 Arminta Street, Reseda, CA 91335-1105

2. Product Information and Descriptions

We make every reasonable effort to ensure that product descriptions, photographs, specifications, and pricing displayed on our website are accurate and up to date. However, we do not guarantee that product descriptions, images, colors, measurements, or specifications will be completely accurate or free of errors. Products may occasionally be modified, discontinued, or updated without prior notice. Customers are responsible for verifying that any purchased parts or accessories are appropriate for their particular camera equipment, Steadicam system, or intended application before ordering.

3. Orders and Payment

All orders are subject to acceptance and availability. Jerry Hill Steadicam Products reserves the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraudulent activity, or other legitimate business reasons. Payment must be received and authorized before an order is processed or shipped. Prices are subject to change without notice. Applicable sales taxes, shipping charges, and other fees will be added where required.

4. Shipping and Delivery

We make reasonable efforts to process and ship orders within the estimated time frames provided. Shipping and delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Jerry Hill Steadicam Products is not responsible for shipping delays caused by carriers, weather conditions, customs inspections, or circumstances beyond our reasonable control. Customers are responsible for providing an accurate and complete shipping address. Any shipping damage, missing items, or delivery issues should be reported to us promptly so that we can assist in resolving the issue. Orders of $100 and less are shipped via USPS, Orders above that are shipped via Fed-X and may require a signature. For all international orders the customer is responsible for customs and tariff charges.

5. Returns, Refunds, and Exchanges

Customers wishing to return or exchange a product must contact Jerry Hill Steadicam Products before sending merchandise back.

 Our return policy is as follows:

• Return requests must be submitted within [10] days of receiving the merchandise.
• Products must be returned in New Condition, such as unused and in original packaging.
• Certain custom-made, special-order, or modified products may not be eligible for return.
• Shipping and handling charges are not refunded.
• Approved refunds will be issued to the original payment method whenever possible.
• 20% restocking fee may apply.

Products returned without prior authorization may be refused. Nothing in this section limits any rights customers may have under applicable consumer protection laws.

6. Product Warranty

Unless otherwise specifically stated in writing, products sold by Jerry Hill Steadicam Products are covered only by the warranty, if any, expressly provided for that product. Any applicable manufacturer's warranty will be subject to the manufacturer's terms and conditions. Jerry Hill Steadicam Products does not guarantee that products will be suitable for every customer's particular application or equipment configuration. To the extent permitted by applicable law, we disclaim implied warranties, including implied warranties of merchantability and fitness for a particular purpose, except where such disclaimers are prohibited by law.

7. Installation and Use of Products

Customers are responsible for ensuring that purchased parts and accessories are properly installed, maintained, and used. Some camera equipment and Steadicam components require specialized knowledge and technical experience for proper installation and operation. Improper installation, modification, adjustment, or use may result in equipment damage, malfunction, or personal injury. Jerry Hill Steadicam Products is not responsible for damage or injury resulting from improper installation, misuse, unauthorized modification, negligence, or failure to follow applicable manufacturer instructions, except to the extent caused by our own negligence or otherwise prohibited by applicable law. Customers should consult a qualified technician when necessary.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Jerry Hill Steadicam Products shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase, installation, use, or inability to use products purchased from us. This includes, where legally permitted, loss of production time, rental expenses, lost profits, business interruption, or damage to other equipment. Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability for fraud, willful misconduct, or other non-waivable legal obligations.

9. Intellectual Property

All website content, including photographs, product descriptions, graphics, logos, written materials, and other original content, is the property of Jerry Hill Steadicam Products or its respective rights holders unless otherwise indicated. Content may not be copied, reproduced, distributed, or used commercially without prior written permission. Third-party product names and trademarks remain the property of their respective owners. References to other manufacturers or brands are for identification and compatibility purposes only and do not imply endorsement or affiliation unless expressly stated.

10. Third-Party Products and Compatibility

Some products may be designed to work with equipment manufactured by other companies. Unless specifically stated, Jerry Hill Steadicam Products is an independent business and is not affiliated with, endorsed by, or sponsored by third-party equipment manufacturers. Customers should verify compatibility before purchasing. Warning: Some rental houses have modified their cameras from the original spec’s and cause Hill Products to not work properly.

11. Website Use

Users agree not to misuse this website, interfere with its operation, attempt unauthorized access, or engage in fraudulent activity. We reserve the right to restrict access to our website when necessary to protect our business, customers, and website operations.

12. Changes to These Terms

Jerry Hill Steadicam Products reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective when posted on our website. The effective date at the beginning of this document will be updated accordingly. Continued use of our website following the posting of revised Terms & Conditions constitutes acceptance of the revised terms, to the extent permitted by applicable law.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict-of-law principles. Any disputes arising from these Terms & Conditions shall be handled in courts of competent jurisdiction in California, subject to applicable consumer protection laws.

14. Contact Information

If you have questions regarding these Terms & Conditions, product information, orders, returns, or warranties, please contact us:

Jerry Hill Steadicam Products

Website: www.steadimoves.com
Email: jerry@steadimoves.com
Phone: 818-772-9256

Business Address:
19160 Arminta Street
Reseda, CA 91335

Thank you for your business and for choosing Jerry Hill Steadicam Products.

We appreciate your support and look forward to serving your camera equipment and Steadicam parts needs.